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Hospitality Management Intern






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Posted: 08/17/2015

Employer
Shanty Creek Resorts
Front Desk

Shanty Creek Resorts is located in Northern Michigan, 30 minutes northeast of Traverse City, features three distinct villages, four championship golf courses and 55 ski runs on two mountains within its 4,500 acres. The four-season destination features 450 rooms, a spa and fitness center, a wide variety of dining and entertainment options and 36,000 square feet of event and meeting space.


Position
Hospitality Management Intern
Type
Internship Opportunity
Location
Bellaire, MI
Details
$8.15
 

 

Position Summary:

Assist guests of the resort by performing the following duties: greets and registers guests upon arrival and checks guests out in a speedy and correct manner, while providing outstanding guest service.  Gives guests direction and should have complete knowledge of the resort and surrounding area.  Assists with management of the operations of the front desk and bell staff to maintain the high service standards of Shanty Creek Resorts. Responsible for the smooth operation of the front office regarding guest relations. Coordinates front office activities and resolves problems arising from guest complaints, reservation and room assignment activities, and unique requests and inquiries. Responsible for maintaining and enforcing all resort billing/accounting controls. 


Professional Experience:

3 to 6 months of customer service experience is preferred, training provided.

Education:

Must be enrolled in college coursework related to Hospitality.

Required Skills:

Must possess a valid drivers license. 

 

OPen until
Until Filled

How to apply
Employment at Shanty Creek Resorts comes with many great benefits, including special discount on golf, spa, shopping, dining and of course overnight lodging! Other benefits include: * Lodging discounts at other hotels in Michigan * Use of our Fitness Center * Discounted Golf * Free Season Ski Pass * And much more! Candidates can apply for this position by Visiting the Human Resources office Monday thru Friday Emailing us - resume@shantycreek.com Applying online at www.shantycreek.com For further questions, please contact the Human Resources Department.
Haley Hudson
Phone: 231-533-3060
Fax: 231-533-7003
ADDRESS
5780 Shanty Creek Rd
Bellaire, MI 49615

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